Refund Policy

1. Introduction

At Jobiffy, we strive to provide exceptional services to all our users. However, if we are unable to deliver any of the services mentioned on our platform, we offer refunds in the form of credits that can be used for future transactions on Jobiffy.

2. Eligibility for Refunds

You may be eligible for a refund in the form of credits if:

  • We are unable to process your job referral request within the specified timeframe.
  • The AI-driven resume builder service fails to generate a resume with desired ATS score.
  • Any other service failure occurs that is directly attributable to Jobiffy.

3. Refund Process

a. Requesting a Refund

To request a refund, please contact our support team at support@jobiffy.co within 7 days of the service failure. Include the following information in your request:

  • Your full name
  • Email address associated with your Jobiffy account
  • Description of the service failure
  • Any relevant transaction details

b. Verification and Approval

Upon receiving your refund request, our support team will verify the details and determine your eligibility for a refund. We may require additional information or documentation to process your request.

c. Issuing Credits

If your refund request is approved, we will issue credits equivalent to the amount spent on the failed service. These credits will be added to your Jobiffy account and can be used for any future transactions on our platform.

4. Usage of Credits

Credits issued as refunds can be used to:

  • Request new job referrals
  • Access the AI-driven resume builder service
  • Purchase additional credits for other services on Jobiffy

5. Non-Refundable Situations

Refunds in the form of credits will not be issued in the following situations:

  • User error or negligence
  • Failure to use the services within the provided time frame which is 3 days
  • Dissatisfaction with the service outcome that is not due to a failure on Jobiffy's part

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Jobiffy Support Team

Email: support@jobiffy.co

Website: www.jobiffy.co

7. Changes to This Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes.